A lesson in customer service
As you see, Marica, the star manicurist, demonstrates how to handle the most annoying, irritating and rude clients. Andrea, a striking figure, becomes the customer who receives a harsh lesson in manners.
From devastating back breakers to hair-curling clutches, and an array of sophisticated holds and locks, Marica delivers a masterclass. She’s a force to be acknowledged in the world of beauty care!
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